We typically respond to messages in 60 minutes or sooner between 9:00 AM ‑ 6:00 PM Eastern (UTC‑4), but can take up to ~1 business day. Please check your spam folder or send us another message (and double check your email address) if you haven't heard from us!

Please note that we are based in Toronto, Canada, and responses may be a bit delayed during the following days:

2023
New Year ‑ January 1, 2023
Good Friday ‑ April 7, 2023
Easter Monday ‑ April 10, 2023
Victoria Day ‑ May 22, 2023
Canada Day ‑ July 1, 2023
Civic Holiday ‑ August 7, 2023
Labour Day ‑ September 4, 2023
Thanksgiving Day ‑ October 9, 2023
Christmas Day ‑ December 25, 2023
Boxing Day ‑ December 26, 2023

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